Terms & Conditions — Everest Horizon Trek.

These Terms & Conditions apply to all trekking, tour, and adventure programs organized by Everest Horizon Trek, a registered trekking and tour company based in Kathmandu, Nepal. By confirming a booking with us, you agree to the policies outlined below.

Booking & Payment Policy

• A 20% non-refundable deposit of the total trip cost is required to secure your booking.

• The remaining balance must be paid upon arrival in Kathmandu, prior to the start of your trek or tour.

• For trips to Tibet, Bhutan, or India, full payment may be required in advance due to permit and reservation requirements.

• Payments can be made via bank transfer, credit card, or cash. Any applicable bank or service charges are the responsibility of the client.

Cancellation & Refund Policy

• All cancellations must be submitted in writing via email.

• Refunds are based on the date the cancellation notice is received:

  • More than 30 days before departure: 50% refund (deposit excluded)

  • 15–30 days before departure: 25% refund

  • Less than 15 days before departure: no refund

• No refund is provided if a client leaves the trip early for personal reasons.

• Domestic and international flight tickets are non-refundable and non-transferable.

Changes to Itinerary

• Itineraries may be adjusted due to weather, flight delays, natural disasters, political situations, or health issues.

• In such cases, we will offer the best alternative options to continue the trip safely.

• Everest Horizon Trek is not responsible for additional costs arising from unavoidable changes beyond our control.

Travel & Medical Insurance

• Comprehensive travel and medical insurance is mandatory for all clients.

• Insurance must cover:

  • Medical treatment and personal accidents

  • Emergency helicopter evacuation (especially for high-altitude treks or climbs)

  • Trip cancellation or interruption

  • Loss or theft of baggage

• Insurance must be arranged before arriving in Nepal.

Responsibility & Liability

• Everest Horizon Trek acts as a service provider and is not liable for events beyond our control, including natural disasters, flight cancellations, road closures, or political unrest.

• Clients must follow all instructions given by guides and trip leaders for safety reasons.

• We are not responsible for loss, injury, illness, or damage to personal belongings during the trip.

Environmental & Cultural Responsibility

• We promote ethical and sustainable tourism and follow Leave No Trace principles.

• Clients are expected to respect local cultures, traditions, and religious practices.

• Responsible behavior regarding waste disposal, wildlife protection, and cultural sensitivity is required throughout the journey.

Trekking Regulations in Nepal

• Licensed Guides: All foreign trekkers must be accompanied by a government-licensed guide.

• TIMS Card: Required for most trekking regions and arranged through our company.

• Restricted Area Permits: Needed for certain regions and issued through authorized agencies.

• National Park / Conservation Area Permits: Entry fees (USD 20–30) are arranged before the trek.

• Local Municipality Fees: Some regions may charge additional entry fees.

• All trekkers must carry valid permits and comply with local regulations.

Mountaineering & Peak Climbing Policies

• Climbers must obtain official climbing permits through an authorized company.

• Expeditions must include a licensed climbing guide (Sirdar) and liaison officer when required.

• Clients must have appropriate experience and insurance covering high-altitude rescue.

• Everest Horizon Trek reserves the right to refuse participation to anyone deemed medically or physically unfit.

Privacy & Personal Data

• We respect your privacy. Personal information is used only for permits, trip arrangements, and emergencies.

• Data will not be shared with third parties unless required by law or government authorities.